Our privacy policy covers all personal information about you that we collect and record which are used to identify you. It may include your name, date of birth, contact details such as a current address and phone number, email address, or other information required to do business with you including your bank account details and statistical information on the use of our website, such as your IP address, dates and times of visits.

We collect personal information through various means, including our websites, use of social media, orders and/or provision of products, services or support, and other third parties.

Whenever we collect personal information from third parties concerning an individual, we will take reasonable steps to advise that individual as soon as is practicable.


Our main purpose for collecting, holding, using and disclosing personal information is to: supply and obtain products and services, response to enquiries, undertake research and surveys, and analyse statistical information, comply with legislation and regulations, to inform you of changes to our business and our products, and for marketing purposes including to assist in developing our website.

We generally explain at the time we collect personal information, how we will use or disclose that information. We will only use or disclose personal information for a purpose other than for which it was collected or a related purpose if you have consented to such different use or disclosure or such use or disclosure is otherwise allowed by the Privacy Laws. In carrying out our business, it may be necessary to share information about you with and between our service provider partners that provide services to us.


We sometimes use cookie technology on our websites to provide information and services to website visitors. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to estimate our number of members and determine overall traffic patterns through our websites. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of the services on the website.


If at any time you want to know exactly what personal information we hold about you, you are welcome to request access to your record by contacting us at

If at any time you wish to change personal information that we hold about you because it is inaccurate or out of date, please contact us at and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.